Last updated 12 November 2026
Jelaja plans and runs trips, mostly around Jogja: nature, culture, educational, adventure and private tours. To do that we need to know who is travelling, when, and where to. This page explains what data we receive from you, what it is used for, who else handles it, and how you can ask to see, correct or delete it.
Everything we hold comes from you, through one of these routes.
We do not ask for data unrelated to your trip.
This website uses Google Analytics to count visits: which pages are opened, where visitors come from, and what kind of device they use. To do that, Google stores cookies in your browser, and your IP address is masked before it is processed. This visit data is processed by Google, and we read it as summary figures to improve the website, without linking it to your name or number. You can refuse or delete these cookies in your browser settings, and the website will still work as usual.
We do not sell your data, and we use it for promotions only when you ask us to.
A trip is run together with many people. Our guides, drivers and field partners (destination managers, accommodation, transport and activity providers) receive only what they need to serve you, for example travellers' names for entrance tickets or the pick-up point for the driver. They use it for your trip alone.
To run our service, we work with supporting providers, including messaging and communication services such as WhatsApp, email services, data storage, and payment processors. They process data only for the purposes we set, are bound to keep it confidential, and some of them process data outside Indonesia. We keep data for as long as it is needed for the purpose it was collected for, or as long as the law requires, and then delete it, including temporary copies held by messaging providers, which we clear on a regular schedule.
Beyond the parties above, we hand over data only when the law requires it or a competent authority asks for it.
Many of our trips are taken by families, schools and company groups. We receive the data of child travellers from the parent, guardian or group organiser who books, and use it only to run that trip. We expect a group organiser who passes on travellers' data to have told the travellers, or their parents, that it is being shared with us.
This website is served over an encrypted connection (HTTPS). Trip data is opened only by the team members and partners who handle your trip.
You may ask what data we hold about you, ask us to correct data that is wrong, ask us to delete it, and withdraw your consent to a particular use. Send these requests through WhatsApp at +62 816-4896-960. To protect other people's data, we may ask you to confirm that the number or data in question is yours.
This website links to WhatsApp, Instagram, Facebook, YouTube, Google and several travel information sites. Once you open one of those links, your data is governed by that service's own privacy policy.
We update this policy when the way we work changes. The date at the top of this page always shows the version in force.
